Adobe Genuine Software Integrity Service Problem [100% SOLVED]

Bapabon
5 min readApr 11, 2021

If you are wondering what the Genuine Adobe Software Integrity Service is and why it is causing an error, the Adobe software you are using is not genuine , then you are not alone.

Well, this is a common mistake that various Adobe users found and reported in the official Adobe help center .

So today, in this article, I’m going to share comprehensive information regarding the Adobe Genuine Software Integrity Service, as well as how to fix non-genuine Adobe software bugs.

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What is the Adobe Genuine Software Integrity Service?

The Adobe Genuine Software Integrity Service is designed by Adobe to confirm the reliability of its software . Well, it is meant to decrease piracy and keep track of genuine users.

We all know that Adobe Suite is a complete photo and video editing suite and provides many features in numerous easy-to-use, built- in applications.

Well, Adobe products like Photoshop and Illustrator are expensive to buy and this is the reason why various pirated copies are also easily available on the web.

And to stop software pirates, Adobe launched Adobe’s Genuine Software Integrity Service and it needed to be up and running. This deactivates Adobe software that is not linked to a genuine account or license.

So possibly if you are running legitimate Adobe products, you will not see an integrity service error for genuine Adobe software.

But recently, many Windows 10 users reported that they are encountering The Adobe software you are using is not a genuine error message, even when running original Adobe products.

Not only Windows but also Mac users reported the Adobe Genuine Software Integrity Service bug.

Well, to fix this irritating problem, one of the most common solutions is to disable the integrity service of Adobe Genuine Software .

How to disable Adobe Genuine Software Integrity Service in Windows 10?

Well this is the possible solution that worked for many users to get rid of the Adobe software is not genuine error message.

And for this there are different methods to know them:

Method 1: Disable the Adobe Genuine Software Integrity Service through Services

Follow the steps to disable the Genuine Adobe Software Integrity service through the services.

  • Go to Windows search box > type services > press And click on the standard
  • Now locate the Adobe Genuine Software Integrity Service > right click on it to select
  • Then on the General tab > change the Startup Type to Disabled > click Apply

Now the service is deactivated successfully.

Method 2: disable the Adobe Genuine Software integrity service through Task Manager

Another way to disable the integrity service of Adobe Genuine Software is to disable it in Task Manager. Well, in many cases, you may need to delete the Hot Folder as well.

Follow the steps to do it:

  • Press the Ctrl + Alt + Del > keys to open the Task Manager .
  • Then on the Processes tab > locate the Adobe Genuine Integrity service > and right-click it> select Open file location.
  • This opens a folder called AdobeGCIClient> once the location opens> go back to Task Manager> click on the Adobe Genuine Integrity process ,> hit End Task.
  • Now, delete the previously opened AdobeGCIClient folder
  • Lastly, reboot your system and try running any Adobe product to check whether non-genuine Adobe software is fixed or not.

But if the problem persists, once the folder is recreated, instead of deleting it, try renaming it.

Or you can also try to remove it via CMD and disable Adobe Updater startup.

Method 3: disable the Adobe Genuine Software Integrity service through CMD

  • Press Windows + R and in the Run box that appears type CMD and open Command Prompt ,> right click on it and choose Run as administrator .
  • And in command prompt> type sc delete AGSService > hit Enter
  • Then go to C: Program Files (x86) \ CommonFiles \ AdobeAdobeGCClient to delete the folder.

Now to remove the Adobe Updater startup utility

  • Go to C: Program Files (x86) \ Common Files \ AdobeOOBEPDAppUWA and delete the folder
  • And to remove the service> open command prompt and run as administrator . (Discussed above)
  • At the command prompt> type sc delete AAMUpdater > press Enter
  • Then to delete the task> in Windows search box> type Task Scheduler > press Enter
  • Then find and delete the AdobeAAMUpdater task.

The error message is now estimated , The Adobe software you are using is not genuine in Windows 10 has been fixed.

But if not, try the following fixes to resolve Adobe software that is not a genuine bug.

How can I fix that the Adobe software you are using is not genuine?

1: Verify that the Adobe software version is genuine

If you are running an unofficial or pirated version of an Adobe product or suite of products, here it is suggested to download the latest version from the official Adobe product website and install it on your PC.

2: remove pirated Adobe software

Here it is suggested to completely remove the pirated Adobe software from your Windows PC or laptop.

And then you can use Adobe software with the 7-day free trial, or you can completely switch from Adobe and start using the free alternative for Windows.

Also, after removing the pirated software completely , make sure to scan your system for viruses or malware with a good antivirus program.

Get SpyHunter to completely remove virus or malware infection

Better and easier way to fix Windows 10 problems and errors

If your Windows 10 PC or laptop is running slow or showing various errors and problems, here it is suggested to scan your system with PC Repair Tool .

This is a multifunctional tool that with just one scan detects and fixes various computer errors, removes malware, hardware failures, prevents file loss, and repairs corrupted system files to speed up Windows PC performance.

Not only this, but it can also fix other fatal PC errors like BSOD errors, DLL errors, repair registry entries, runtime errors, application errors, and many others.

Get PC Repair Tool to Optimize Your Windows 10 PC Performance

Conclution:

Make sure to follow the correct steps to troubleshoot the Adobe Genuine Software Integrity Service in Windows.

Here in this article I tried my best to list the best possible solutions to get rid of Adobe software that is not a genuine bug .

Now it is your turn to follow the given solutions until you find the one that works for you.

Hope the article works for you. But if there is something I missed or if you have any suggestions, queries or comments related to the featured one, feel free to share with us on our Facebook page .

Good luck..!

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